Contact HomePromise

Contact a VA loan expert with HomePromise today at 800-720-0250


Frequently Asked Questions

Is applying to HomePromise Free?

Yes, applying with us is 100% FREE! With HomePromise there are no hidden application costs.

Are you a Broker or Lender?

HomePormise is a direct lender and not a mortgage broker. Our corporate headquarters are located at 60 South Washington Street, Suite 106, Greencastle, PA 17225. Our offices are located in Fairfax, VA, Greencastle, PA and Boardman, OH

How soon will my loan close?

Typically, your closing may happen as fast as 3-4 weeks after you apply.

Which states are you licensed in?

HomePromise is licensed in many states but not all.  Please see our state licenses on this page: Disclosures.  We intend to be licensed in other states and will continue to broaden our reach.

Why do you provide these services?

HomePromise understands that the lending process is complicated and frustrating for many people. We believe our services are needed because we take the hassle out of getting a loan.

Where are you located?

Our corporate headquarters are located at 60 South Washington Street, Suite 106, Greencastle, PA 17225.

What Our Customers Are Saying


I just want to thank you very much for your work to help us refinance our loans. I know you had to do so much work for us and we really appreciate it. If I know anyone who wants to buy a home or refinance I will do my best to refer you to them. Again, thank you very much.

Mary - Hanover, PA

My mother recently had a refinance with HomePromise. The process was easy for her (and I) to follow. The loan representative was very helpful and responsive for the entire process and explained everything. I would definitely recommend this company.

Dorothy - San Diego, CA

This company out did themselves in my expectations. They were not pushy; they waited on me and kept contact with me even when I wasn’t sure if I was going to be able to refinance. I had a wonderful experience and highly recommend them for your next mortgage needs!

Paul - Waynesboro, PA

I am a Veteran and they helped me understand the best options with my VA loan. They were great all through the process. I will definitely be telling others about Home Promise.

Jeff - Richmond, VA